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Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.

This online marketplace has updated its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.

Online Platforms Response

Many shoppers and sellers have taken to social media claiming that product pages now present a different size category than originally posted because of the remapping.

The company said the updated approach better aligns with similar services.

The platform has recommended to review their products and adjust the sizing manually when needed, causing user dissatisfaction.

Measurement Approach Changes

Before the change, the measurements included numerical and alphabetical indicators, like S/8 or M/10.

The revised method features a letter with a size spectrum for example S/UK 8-10.

With some products, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.

Shopper Experiences

Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as measurements 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.

Required Changes

Charlotte Lunn, located in England, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".

"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she said.

Service Background

The service features exceeding 100 million shoppers, including 18 million in the UK.

It has become a favored option versus similar marketplaces including eBay and Depop.

This isn't the first time when a surprising modification within the service has received backlash: last year, the service retracted a modification regarding delivery choices due to shopper criticism.